About this project:Kelowna Oral & Maxillofacial Surgery Clinic
This project was one of the most complicated clinics we have built. Unlike most dental offices this clinic had everything from patient lift equipment, recovery rooms, patient discharge vestibules, medical gas equipment, medical gas storage outbuilding and individual HVAC systems for each treatment room.
Words from the Client:
We worked with Chriscan Construction for the recent build of our oral and maxillofacial surgery practice, which was completed in 2020. Throughout all stages of the planning, construction, and follow up, the team at Chriscan absolutely surpassed our expectations.
We initially chose Chriscan as it is highly regarded as the “go to” construction company for dental office builds in the Okanagan Valley, and many of our colleagues shared their good reviews with us.
The quality and detail of their work was excellent. We often have patients that are designers or work in the construction industry comment on the quality and detail of the construction. ChrisCan’s attention to detail was immaculate. We plan to work in this office for at least 20 years, and they have set us up well to do so.
Throughout the process we felt completely confident that ChrisCan was working with our best interests in mind. Our two main points of contact, Lee and Jason, were always easy to contact and were always on the same page with what we envisioned. We completely trusted them to make decisions on our behalf and to be honest with us. We appreciated that they were able to have difficult conversations with the trades involved without us needing to get involved. Deficiencies were almost always noticed before we pointed them out.
In addition, our project included some unique challenges, particularly in regard to the extensive medical plumbing required. We were kept aware of broad details, but never felt the need to micromanage or push things along. In the end, when Chriscan could have told us that our plumbing needs weren’t possible, they found a way to make it happen for us. It was complicated to integrate our equipment as few facilities like ours exist in Canada, but Chriscan figured it out. Our surgical colleagues in other provinces have contacted us asking details about how we were able to build certain aspects of our office.
After opening our office, when we have had small issues arise, someone from Chriscan is often at our office within hours to sort it out. When we have had questions or changed our minds about aspects of the design, the Chriscan team is always professional, knowledgeable, and eager to help us out. When COVID-19 hit one month after we opened, Chriscan was there immediately to help us retrofit our space with an enhanced ventilation system.
ChrisCan was able to work with us to make our vision of creating an outpatient surgical centre a reality. In the midst of starting a new business while raising three young children, our experience with Chriscan was the least stressful part of the entire process. Our office is absolutely beautiful and allows us to provide a better quality of care to our patients.
– Dr. Scott Martyna & Laura Martyna